"This job would be great if it wasn't for the fucking customers."With those words of wisdom from the movie Clerks, I bring you the first post in a new category here on Rob Ruff.Net: Tech Support stories.
-Randal Graves
Those of you coming here from Dave's site probably know that I do tech support work ("For whom?", you may ask. Well, I'm not naming names, but I'm sure you can figure it out). If you've ever done tech support, then you must know the amazing things one can encounter in this line of work. If not, then you are about to find out.
Stay tuned...